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09 August 2023

Revolutionising Business Processes with Netcall Liberty Create

Agile and efficient business processes are essential for maintaining competitiveness. Businesses are continuously seeking tools that not only automate processes but also provide flexibility and scalability.

In the digitally-driven 21st century, businesses across the globe are recognising the imperative need for agility, adaptability, and efficiency in their operations. As traditional business methodologies wane in efficacy, there arises an urgent demand for innovative tools and platforms that not only meet the current needs but also anticipate and cater to future challenges. This is especially true when considering the realm of business processes, which lie at the heart of any organisation’s operations.

Enter the realm of Business Process Automation (BPA) – a transformative approach that has redefined the way businesses operate. BPA, when executed right, eliminates inefficiencies, minimises errors, and ushers businesses into an era of unparalleled productivity. However, not all tools in this domain are created equal. While some offer automation, they often lack adaptability. Others might offer flexibility but require intensive coding expertise, rendering them inaccessible to a broader audience within a company.

Netcall Liberty Create emerges as a beacon in this landscape. Designed to strike the perfect balance between adaptability, efficiency, and user-friendliness, this platform is more than just a tool—it’s a revolution. It empowers businesses, both big and small, to seize control of their processes, redefine their operational approach, and carve a niche for themselves in the competitive market.

In this exploration, we will delve into the intricate facets of Netcall Liberty Create, shedding light on its potential to transform businesses and how companies can leverage its prowess for optimal results.

The Landscape of Business Process Automation (BPA)

In the vast and complex world of business operations, few concepts have made as profound an impact in recent years as Business Process Automation (BPA). This transformative idea isn’t merely a technological trend but a shift in how businesses conceptualise and execute their core operations.

Origins and Evolution

Historically, business processes evolved organically, often shaped by immediate needs, available resources, and individual expertise. As businesses grew, so did the intricacies of these processes, leading to structures that, while functional, often harbored inefficiencies. The digital age brought with it the realisation that many of these processes could be streamlined or entirely reimagined with the aid of technology. Thus, BPA was born out of the need to refine, enhance, and accelerate business tasks in the face of an ever-evolving digital landscape.

BPA in Today’s World

Today, BPA stands as a dynamic field, bridging the gap between technological capabilities and business necessities. It encompasses everything from simple task automations, like setting up automated email responses, to complex integrations of enterprise systems ensuring real-time data transfer and analysis.

The Value Proposition

Business Process Automation offers several distinct advantages:

Optimisation: At its core, BPA is about identifying bottlenecks and inefficiencies and rectifying them. This leads to streamlined operations where tasks are executed faster and more consistently.

Scalability: As businesses expand, the processes that once served a smaller workforce or client base might strain under increased loads. BPA ensures that systems can handle this growth, allowing businesses to scale smoothly without overburdening their existing infrastructures.

Consistency and Quality Control: Automated processes reduce the element of human error. This means tasks are executed in a consistent manner, ensuring uniformity and maintaining quality standards

Cost Efficiency: Reducing manual interventions can translate into significant cost savings in the long run. Automated processes often lead to reduced labour costs, fewer errors that need rectification, and faster turnaround times.

Empowering Employees: By automating mundane and repetitive tasks, employees can focus on more value-driven activities. This not only enhances job satisfaction but also fosters innovation and creative problem-solving.

What is Netcall Liberty Create?

Netcall Liberty Create stands out as as a paradigm-shifter in how businesses approach and implement Business Process Automation (BPA). Why?

A Primer on Low-Code Platforms

To fully appreciate the essence of Netcall Liberty Create, one must first understand the concept of low-code platforms. These are software development platforms that enable the creation of application software through graphical user interfaces and configuration, rather than traditional computer programming. In simpler terms, they democratise the app development process, making it accessible even to those with minimal technical expertise.

Enter Netcall Liberty Create

Netcall Liberty Create is a premier low-code platform, engineered to offer businesses a seamless avenue to design, modify, and scale applications in a manner that is both intuitive and efficient.

  1. Adaptive by Design: One of the primary strengths of Netcall Liberty Create is its adaptability. In an era where business needs are constantly evolving, the platform ensures that applications can be tweaked, expanded, or transformed without having to start from scratch.
  2. User-Centricity: Recognising that the best solutions often come from those who are on the front lines, Netcall Liberty Create is designed with user experience at its core. Its intuitive drag-and-drop interface means that individuals across various departments, be it HR, sales, or customer service, can contribute to the app development process.
  3. Seamless Integration: No platform operates in isolation. Netcall Liberty Create is built with this principle in mind. It offers powerful integration capabilities, ensuring that newly developed apps can communicate effortlessly with existing systems, be it CRM platforms, ERP systems, or data analytics tools.
  4. A Focus on Collaboration: While automation is at its heart, Netcall Liberty Create also recognises the value of collaboration. The platform fosters a collaborative environment where teams can share insights, provide feedback, and collectively refine the application development process.
  5. Future-Proofing Businesses: Beyond its immediate capabilities, Netcall Liberty Create is also about preparing businesses for the future. Its robust architecture, combined with regular updates, ensures that businesses remain at the cutting edge of technological advancements.

Features and Benefits of Netcall Liberty Create

1. User-friendly Interface

Its intuitive drag-and-drop interface ensures that even users with little to no coding experience can build applications efficiently.

2. Rapid Prototyping and Development

Create bespoke applications in weeks, not months, by reusing pre-built components, templates, and integrations.

3. Scalability

Whether you’re a small business or a large enterprise, Netcall Liberty Create grows with your organisation. Its robust architecture can handle increased loads as your business expands.

4. Integration Capabilities

Easily connect with existing systems, ensuring seamless data flow and avoiding the hassle of manual data transfers.

5. Security

Enterprise-grade security features ensure your data is protected, adhering to global standards and compliance requirements.

Revolutionising Business Processes: Real-world Applications

1. Customer Service Enhancement

Companies have used Liberty Create to develop apps that improve customer self-service, significantly reducing resolution times and enhancing the overall customer experience.

2. Streamlined Operations

Businesses have harnessed the platform to create applications that automate various operational tasks, from inventory management to employee onboarding.

3. Data Analytics and Reporting

By integrating with existing systems, companies can pull data, analyze it, and create detailed reports, all through apps built on Liberty Create.


Netcall Liberty Create isn’t just another tool in the vast sea of business automation platforms. It’s a revolutionary approach to business process transformation. It’s about democratising app development, breaking down technical barriers, and giving power to businesses to shape their digital destiny.

In an era marked by rapid change and digital transformation, the ability to adapt quickly is invaluable. With Netcall Liberty Create, businesses don’t just survive; they thrive.

Your Netcall Partner

Elevate your Netcall Liberty Create journey with the expertise of Velocity IT. Our 12 years’ proven track record ensures that your project doesn’t just launch but soars. Why venture alone when you can have an experienced partner guide you to success?

With Velocity IT, you’re not just adopting the Netcall platform; you’re ensuring its optimal implementation tailored to your needs.

Take the next step with confidence. Choose Velocity IT. Contact us today.

Fire up your Netcall journey with Velocity IT

Contact Velocity IT today and we will help you unlock the full potential using Netcall Liberty Create.