Digital technologies to take on global competition
Face the fiercely competitive property management arena by adopting a digital mindset and digital way of working. From managing assets to managing client data, digital platforms and automated processes can take property management companies from juggling spreadsheets to having a single, accessible view of business performance.
As a large, Fortune 500 property management company, efficient management of client information in a sustainable and scalable manner is crucial to delivering continual customer value. The robust client care platform that Velocity designed and built for the company provides a single, comprehensive view of its client base, where all the data is neatly displayed and managed on one centralised dashboard, resulting in higher levels of productivity and better customer care.
“The main reason was to drive greater accessibility for our users so that they could access information and see it all in one place and not have to look in multiple locations to find it.”
– DIRECTOR OF CLIENT CARE PROGRAMME, FORTUNE 500 PROPERTY MANAGEMENT COMPANY
Power digital transformation with custom-built apps
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