ARTICLE | Let’s get real about RPAArticles / RPA
Promoting process automation success – with or without bots
Demand for robotic process automation (RPA) solutions continues to escalate. Research firm Forrester predicts that RPA market growth will reach USD 2.9 billion in 2021, up from just USD 250 million in 2016. But before you put software robotics front and centre of your business optimisation strategy, there’s a caveat.