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READY, SET, AUTOMATE

Let's choose, design and deploy a process automation solution for your business.

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Let's analyse your business to discover opportunities for innovation and automation.

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AUTOMATE EVERY FUNCTION

Automate where it matters most. Scale to solve challenges in every area

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Which business problem
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With this technology, it’s possible to develop, test and deploy apps for use on any device or channel – with little to no code.

With Netcall Liberty, there’s no overwhelming digital change project. You get a simple, easy-to-use suite of low-code and contact centre solutions that help bridge the gap between IT and the rest of the business, allowing everyone to do more with less.

  • Create
  • Connect
  • Converse

How it works

Netcall Liberty is one platform that ties together three solutions – Liberty Create for low-code app development, Liberty Converse for contact centre management and Liberty Connect for omnichannel messaging.

These user-friendly solutions work together to create seamless customer journeys and power extraordinary customer experiences. Using this tech, you can soothe pain points that hurt customer service, elevate contact centre agent performance, and weave channels together for more impactful conversations.

I’M INTERESTED

Netcall Services Partner

At Velocity IT, we’re proud to partner with Netcall in the delivery of business process optimisation solutions and app developments. As trusted Netcall advisors, we have the expertise to build and customise applications, and provide complementary services to support you on your journey to digital transformation with Netcall.

  • Fix poorly integrated or inflexible legacy systems
  • Make it easy for employees to embrace new tech
  • Involve business users in the development process
  • Plug skills gaps and banish long queues
  • Get custom solutions that match your exact needs

Liberty Create

A low-code software solution built for both business users and professional developers. With its simple drag-and-drop interface, there’s little or no coding required.

So now, for the first time, your customer experts can collaborate with IT to create solutions to common customer experience issues.

Liberty Converse

A complete, omnichannel contact centre solution that lets you polish your customer experience and amplify agent performance.

So now, you can deliver a truly seamless customer experience. Customers tell us its simple to use and administer, and that it frees up staff time.

Liberty Connect

Liberty Connect is an omnichannel messaging solution that lets you connect with customers on their favourite messaging channels and use chatbots, too.

Now, you can be open for business on WhatsApp, Facebook Messenger, Twitter Direct Messages and more.

Re-imagine your customer experience

People have a huge choice. So we need to offer great customer experience and world-class quality.

Director of Broadcast Distribution & Services – ITV

Turn CX into your competitive advantage

If you you’re looking to build a customer experience second to none, we can help you put your goals into action.

Get in touch using the form or give us a call on +44(0)1908 738 254

Experience the power of Netcall

Our Netcall specialists will be more than happy to give you a tour around the platform and introduce you to some of the key features of the software. If you need us to, we’ll also guide you through your selection process to ensure that Netcall is the right platform for your requirements.

We’ll even personalise your Netcall demo experience if
you have a particular project in mind?

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Looking to level up?

Perhaps you are already engaged with a project and you need additional low-code automation expertise? No matter what you need or where you are on your journey, we can help transform your business at a pace that meets the demands of your organisation.

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