How to grow a company without having to increase spending? That’s the question on many a small business owner’s mind. Traditionally, to scale a business, a decision will be made to hire more staff because more staff equals higher capacity to manage demand, and to manage the day-to-day running of the business. But with process automation, this is no longer necessarily the case. Automating business processes gives small business owners the ability to put digital processes in place. This allows the company to take on increasing demand and generate higher revenue, without increasing costs proportionally. Let’s take a look at some of the ways BPA helps to scale a business more effectively.
Over the past year we’ve seen IoT reach its tentacles into different areas of our lives. From controlling our gas and electricity, to driving our vehicles. Despite the enormous consumer market success it has had so far, and will have going forward. The real opportunities for IoT lie in its business applications. These investments over the next two years is set to grow more than $600 billion, according to recent PwC research.
The modern business workforce is increasingly technologically aware and capable. Thanks to the high accessibility of smart and connected devices, many employees couldn’t imagine life without digital technology, both in the office and beyond. In most industries, people are growing more comfortable using technology as a business tool and a digital transformation is an exciting step forward.
Since their introduction almost 40 years ago, spreadsheets have played a vital role in allowing businesses to keep track of sales data and customer contact details.
But despite spreadsheet packages like Excel and OpenOffice being still widely used, the advent of online systems and the digitization of business processes have offered new opportunities for sales teams to work smarter and more efficiently.
What is Digital Transformation and how can I apply it to my marketing activities? The truth is, Digital Transformation isn’t a “thing” you can plug in to your current marketing plan, nor a tool you can download. Rather, it’s a way of thinking, a way of communicating and a way of delivering value to customers.
Digital technologies provide scalable support for business activities across the business landscape and are powering Digital Transformation. These are typically activities around Sales & Marketing, Customer Relationship Management (CRM), Product & Service Development and Operations.
DELIVER A SUPERIOR CUSTOMER SERVICE
Customers relationships are everything to all businesses. Consequently, when it comes to business process automation and on-going business process improvement initiatives, it is essential that customer satisfaction and loyalty are outcomes.
With all of the Workflow and Business Process-Driven solutions we implement, customers are at the core of our continual improvement and optimisation efforts. This ensures consistency and enhanced customer service levels.
WHAT DIFFERENTIATES US
What makes us different from our competitors is our extensive experience in delivering Workflow and Business Process-Driven solutions using K2 products.
We have been involved with K2 for over 15 years now and this makes us one of the leading and most experienced K2 partners in the industry. When you work with Velocity, you know you are using a company with a proven track record that can guarantee successful solutions.
HOW TO ACHIEVE SMARTER BUSINESS PROCESSES
Business Process Management Software (BPMS) is required for Continuous Business Process Improvement to be achieved. This platform ensures maximum business process efficiency by enabling continual optimisation with minimal effort. It provides businesses with all the tools to ensure they meet strategic goals and fulfil current business process requirements.