Machine learning represents an exciting new opportunity for business owners and entrepreneurs to streamline operations, optimise customer experience and free up their human workforce for more profitable uses of their time. Unfortunately, the intricacies of the technology mean that many CEOs, CIOs and COOs are left scratching their heads about how to implement a functional, successful system in the first place.
With a staggering 23 billion connected devices as of 2018 – 127 more every second – the Internet of Things (IoT) is seeing a rapid rise to prominence. IoT devices are increasingly being amalgamated into automated systems, and this can be leveraged to improve business efficiency.
“Long-term success requires faith – faith that your efforts to plan and execute the process will lead to the desired outcome.” Tony Dungy, first African-American football coach to win the Super Bowl. Coach Dungy’s words ring just as true in business as in football.
Demand for robotic process automation (RPA) solutions continues to escalate. Research firm Forrester predicts that RPA market growth will reach USD 2.9 billion in 2021, up from just USD 250 million in 2016. But before you put software robotics front and centre of your business optimisation strategy, there’s a caveat. According to the same Forrester report, “to be sustained, RPA must offer more than plugging gaps in legacy systems”. Like any technology, RPA has its capabilities and shortcomings – and these need to be understood in the context of your business as well as the broader process automation landscape.
Robotic process automation has been getting a lot of sensationalised media coverage lately with threats of mass unemployment making the headlines several times. The thing is, whilst it’s exciting to think of shiny robots joining you at the water cooler, that’s not what RPA is about! It’s quite boring actually, compared to the flashy computer-generated images of robots you see floating around today (of which we are guilt too).
In a world marked by accelerating technological progression, it is no wonder there are split opinions about whether emerging technologies present an opportunity or a threat to society. Over the past decade alone, our lives – both professional and personal – have been deeply affected and, in a way, dominated by technological advances. Twenty years ago, who would have thought that a device that fits in your pocket could be as powerful as a supercomputer?
Running a small business can often mean you’re a ‘Jack-of-all-trades’ some days. You might be the designer, accountant, office manager, marketing exec and customer service advisor all before lunch-time. So, for you busy entrepreneurs here are seven useful apps which will allow you to work from anywhere, get things done quicker and remember to do the things you said you would!
Robotic process automation (RPA) is an exciting opportunity, but as with any emerging technology, it’s easy to think it’s “probably too expensive” for companies on a tight budget. Rolling-out software bots across an enterprise, across all processes and to fulfill many tasks can be quite an investment, yes, but there are also more realistic ways of getting started.
It’s no secret that insurance companies globally are beginning to take digital technology, or more specifically insurtech more seriously. As a way of launching the industry into the digital future. Despite being ever so slightly behind the curve, insurance firms large and small are toying with technology like software bots, artificial intelligence and IoT. Helping to increase customer loyalty, push their expenses down, and create more competitive products.